Lucyd Help

Getting started

New to Lucyd? Start here.

Welcome to Lucyd. If you’re new to smart eyewear, this is a five-minute orientation to what we make and how to pick a pair.

What Lucyd is

Lucyd makes smart eyewear that looks like regular glasses. Built-in open-ear speakers and dual mics let you:

  • Take calls without earbuds
  • Play music and podcasts
  • Use Siri, Google Assistant, ChatGPT, or any voice assistant your phone supports
  • Add a prescription so they’re your everyday glasses

We’re camera-free by design — no recording, no privacy questions in venues that restrict camera-enabled smart glasses (gyms, hospitals, classrooms, client meetings).

We’re AI-agnostic — pick the voice assistant you already use. No lock-in, no monthly fee, no proprietary AI you’re forced to use.

Pick a product line

The right Lucyd depends on what you’ll wear them for:

If you…Look at
Want everyday smart glasses for office, calls, and screen timeLucyd Lyte — flagship line, many frame styles
Want them for outdoors, sport, or in industries with safety hazardsLucyd Armor — wraparound, sun lenses, impact-resistant
Want all-day prescription wear, optimized for indoor / office useReebok Optical — 6 frames, full Rx range, $249
Want a sport / sun look (no prescription required)Reebok smart eyewear
Need a workplace-compliant ANSI Z87+ safety glassB2B Safety (separate site)
Want Lucyd’s own prescription lineLucyd Optical
Looking for AERO (next-gen, Summer 2026)AERO — coming soon

How fit works

Lucyd frames come in a range of sizes within each line. If you’ve worn Lucyd before and want a similar but slightly different fit, our sizing guide maps every frame to “if too big, try these” and “if too small, try these.”

If you’re brand new: most folks start with a mid-size Lucyd Lyte (Eclipse, Voyager, Navigator) — they fit a wide range of faces. If you have a very wide or very narrow face, see the sizing guide for outliers.

Add a prescription

Almost every Lucyd supports prescription lenses — single vision, progressives, bifocals, or readers. Add your Rx at checkout. Our in-house ITFIT lab cuts custom lenses in up to 10 business days. Read more about Rx →

What to expect after you order

  • Stock orders ship in 1-2 business days from our Miami warehouse.
  • Custom / prescription orders ship in up to 10 business days from ITFIT.
  • You’ll get a tracking email when it ships. Check spam if you don’t see it.

Read more about shipping →

What to expect when they arrive

Out of the box: Lucyd glasses, charging cable (or magnetic dock for Lyte), zipper case, microfiber cleaning cloth, quick-start guide.

First time pairing:

  1. Charge the glasses for 30 minutes.
  2. Open them — they auto-enter pairing mode.
  3. On your phone: Settings → Bluetooth → tap Lucyd (or your model name).
  4. Download the Lucyd app for full control of gestures, battery status, and voice assistant settings.

Detailed pairing & setup →

We’re here if you need help

Free 24/7 customer support by email, chat, or phone. Reach us →

1-year warranty on every Lucyd, anywhere you bought (lucyd.co or marketplace). Extend to 24 months + user-damage coverage with Lucyd Pro Insurance for $99.


Quick links: All products · Sizing guide · Returns · Warranty · Contact support

Last reviewed: 2026-05-26 Owner: alex