Lucyd Help

Getting started

New to Lucyd? Start here.

Welcome to Lucyd. If you’re new to smart eyewear, this is a five-minute orientation to what we make and how to pick a pair.

What Lucyd is

Lucyd makes smart eyewear that looks like regular glasses. Built-in open-ear speakers and dual mics let you:

  • Take calls without earbuds
  • Play music and podcasts
  • Use your phone’s assistant (see your quick-start guide for how on your model)
  • Add a prescription so they’re your everyday glasses

Lucyd Lyte, Armor and Reebok glasses are camera-free by design: no recording, no privacy questions in venues that restrict camera-enabled smart glasses (gyms, hospitals, classrooms, client meetings).

Use the assistant you already have. On Lucyd Lyte, Reebok Optical and AERO, a double-tap on the right temple opens your phone’s assistant; for other lines, see your quick-start guide. No lock-in, no monthly fee, no proprietary AI you’re forced to use.

Pick a product line

The right Lucyd depends on what you’ll wear them for:

If you…Look at
Want everyday smart glasses for office, calls, and screen timeLucyd Lyte: flagship line, many frame styles
Want them for outdoors, sport, or in industries with safety hazardsLucyd Armor: wraparound, sun lenses, impact-resistant
Want everyday prescription wear, optimized for indoor / office useReebok Optical: 6 frames, full Rx range
Want a sport / sun lookReebok Sport smart eyewear: Voltage, Octane, Flash and Nitrous, plus the Octane Shift and Nitrous Shift photochromic models. Nitrous takes prescription lenses
Need a workplace-compliant ANSI Z87+ safety glassLucyd Armor: Armor base and Slim are Z87+ (Vantage is basic Z87). Fleet procurement: B2B Safety
Want Lucyd’s own prescription lineLucyd Optical
Want open-ear audio glasses in everyday frame stylesLucyd AERO: ten frames in seven styles, clear or polarized sun lenses

How fit works

Lucyd frames come in a range of sizes within each line. If you’ve worn Lucyd before and want a similar but slightly different fit, our sizing guide maps every frame to “if too big, try these” and “if too small, try these.”

If you’re brand new: most folks start with a mid-size Lucyd Lyte (Eclipse, Voyager, Navigator). They fit a wide range of faces. If you have a very wide or very narrow face, see the sizing guide for outliers.

Add a prescription

Most Lucyd frames support prescription lenses: single vision, progressives, bifocals, or readers. See Rx range by line for which frames take a prescription. Add your Rx at checkout. Our lab cuts custom lenses in up to 10 business days. Read more about Rx →

What to expect after you order

  • Stock orders ship in 1-2 business days from our Miami warehouse.
  • Custom / prescription orders ship in up to 10 business days from our lab.
  • Pre-order and new-launch items aren’t covered by these timelines. Your order confirmation email has your order details; email info@lucyd.co with questions.
  • You’ll get a tracking email when it ships. Check spam if you don’t see it.

Read more about shipping →

What to expect when they arrive

Out of the box: Lucyd glasses, charging cable (or magnetic dock for Lyte), zipper case, microfiber cleaning cloth, quick-start guide.

AERO comes with a magnetic charging cable, an adapter, a carrying case, a microfiber cleaning cloth, and a manual with the safety and warranty guide.

Reebok Sport (Voltage, Octane, Flash, Nitrous, Octane Shift, Nitrous Shift) comes with a magnetic charging cable, a zipper case, a microfiber sleeve and a manual.

First time pairing:

Using AERO? Follow Using AERO instead of the steps below.

Using Reebok Sport glasses? Pair them as shown in your quick-start guide. For charging and reset, see Using Reebok Sport glasses.

  1. Charge the glasses for 30 minutes.
  2. Open them. They auto-enter pairing mode.
  3. On your phone: Settings → Bluetooth → tap Lucyd (or your model name).
  4. Download the Lucyd app for full control of gestures, battery status, and voice assistant settings.

Detailed pairing & setup →

We’re here if you need help

Free 24/7 customer support by email, chat, or phone. Reach us →

1-year warranty on every Lucyd, anywhere you bought (lucyd.co or marketplace). Extend to 24 months + user-damage coverage with Lucyd Pro Insurance for $99.


Quick links: All products · Sizing guide · Returns · Warranty · Contact support

Last reviewed: 2026-10-14 Owner: alex