INTERNAL — Lucyd CS team + Wow24-7. Not customer-facing. CF Access required.
Lucyd Help Internal
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Creator / Influencer / PR Pitch Redirect

Macro ID
MKT-Spam-CreatorRedirect
Category
spam
Applies to
meta, email
Tone
neutral
Reviewed
2026-05-26
Owner
alex

When to use: IG/FB DM (or email) is a creator collab pitch, not a customer support issue.

Hi there,

Thanks so much for reaching out — collaborations and creator partnerships aren't handled through our support team. Please send any partnership inquiries to marketing@lucyd.co and the right team will get back to you.

In the meantime, you can also tag @lucydeyewear in any content you create — we love seeing it!

Best,
Lucyd Customer Support

Internal: Close ticket. Tag Issue: Spam-PR. We use the tag to measure volume — Marketing can pull it if they want to mine for partnership opportunities.